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Serving the Lowcountry and Coastal Empire of Georgia and South Carolina.

SouthCoast Health COVID-19 Procedures

Friday, March 27, 2020

Due to the current public health emergency surrounding COVID-19, we want to keep you abreast of processes that SouthCoast Health is implementing to protect the health of our patients, employees, and the community.

First and foremost, if you have symptoms of cough, fever, shortness of breath, chills, muscle pain, sore throat, or new loss of taste or smell, CALL YOUR PRIMARY CARE PHYSICIAN’S OFFICE FOR FURTHER INSTRUCTION.

PATIENT/STAFF SCREENING AT ENTRY WAYS

All patients and staff are screened for symptoms of COVID-19 at time of check-in. Anyone with symptoms will will be asked to return to their vehicles for further instruction.

VISITORS

Currently, we are limiting the number of people that enter our offices and requesting that adult patients come to their appointments alone. Exceptions will be made if assistance or a caregiver is needed. For pediatric patients, please limit to one parent or caregiver, exceptions considered.

COVID-19 TESTING

Most SouthCoast Health physicians are testing for Covid-19 at their office locations. Testing is administered from your vehicle. Please follow the testing procedures that are instructed by your physician. COVID-19 TESTS ARE AVAILABLE FOR PATIENTS WHO ARE PRE-SCREENED AND HAVE A SOUTHCOAST HEALTH PHYSICIAN’S ORDER.

SOCIAL DISTANCING

We are heeding the request to limit the number of people in our waiting rooms by having patients:

  • Reduce the number of seats in our waiting rooms with distance between available seats.
  • Utilize online check-in prior to the visit with a link that is emailed to the patient.
  • Our staff might ask patients to remain in their vehicles until an exam room is ready.
  • We are requesting patients to come to their appointments alone. Exceptions will be made if assistance or a caregiver is needed.

FACE MASKS OR COVERINGS

Per the CDC’s guidance, SouthCoast Health is requiring all patients, vaccinated or not, to wear face masks in our facilities. Patients who refuse to wear a mask and are not experiencing a medical emergency will NOT be allowed to remain in the facility. 

VIRTUAL VISITS

SouthCoast Health is pleased to have the technology to implement virtual visits. Virtual visits or “telehealth” offers patients the opportunity to have a doctor visit without coming into the office. Some of our physicians already offer this opportunity and we are diligently adding to the roster daily. If you have a smartphone, tablet or computer with internet connection, your doctor’s appointment may be approved for a virtual visit. Learn more about our Virtual Visits services.

We appreciate your cooperation as we strive to accommodate your needs and keep everyone healthy.


Whether you are looking for a primary care doctor or a pediatrician, or another medical specialist, SouthCoast Health has you covered with its wide range of world-class healthcare services, available throughout the Coastal Empire and Lowcountry. Founded in 1996, SouthCoast Health has 120 physicians and medical professionals in 17 locations in Savannah, Richmond Hill, Pooler, Rincon, Baxley, Bluffton, and Hinesville. SouthCoast Health offers comprehensive medical services including: Family Medicine, Internal Medicine, Pediatrics, Allergy and Immunity, Cardiology, Endocrinology, Eye Care, Imaging, Infectious Diseases, Nephrology, Neurology, Physical Therapy, Podiatry, Sleep Medicine, Surgery, Clinical Trial Research Studies, Diabetic Self-Management Training Sessions, Dietetic Counseling, High Risk Breast Cancer Clinic, Laboratory Services, Massage Therapy, Optical Shop, Pharmacy, and Urgent Care.

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